RETURN POLICY
All WeBe™ negative ion products have a 30-day return policy from the date of purchase. We will be glad to return your money or send you a replacement. All returned products must be received in new, unused and is resalable. WeBe Inc. reserves the right to refuse receipt of returned product should that product not meet WeBe’s criteria for new, unused or resalable. Used products cannot be returned for refund or exchange. Order entry or shipping errors must be identified and claimed within 15 days of receipt of shipment by contacting WeBe’s customer service.
Below are the instructions for returning the item:
- Send an email to info@exborders.com with order details to us and get a tracking number.
- Use the original box and package material while returning the product.
- Include the copy of your invoice and write the tracking number on the invoice
- All return shipping charges will be assumed by the customer. It is in your interest to ship it with tracking number to ensure that the item is delivered to us.
- Flat fee of CAD $6 Shipping/handling charges will be deducted while issuing the refund